Policies

Privacy Policy

 We value our customers and their privacy. When purchasing from this site you may be asked to provide us with personal information. Please note that your personal information is safe with us at Snuggz Hair Boutique LLC and will only be used for the purpose of fulfilling your order and creating a successful online shopping experience. By using this site, you agree to the collection and use of personal information in accordance with this policy. 

 

 Shipping Policy 

Please allow 3-4 business days for processing time (add an additional day for orders placed after 5pm EST). Once your order is processed, the shipping delivery time will be determined by the shipping method selected at checkout. 

 

 Return/Exchange Policy 

No refunds or exchanges. There are exceptions to this policy if absolute necessary.  If you have an issue with your purchase, please reach out to us via email (snugghairboutique@gmail.com) and we will provide further assistance. Please note if your order was defective or incorrect, we will need to be notified at least 48 hours after your order was received. Back up documentation such as pictures will be requested for proof and hair must but unworn, no exceptions!